At wb999, your privacy is treated as a first-class concern — not an afterthought. This Privacy Policy explains in plain terms exactly what personal data wb999 collects from Pakistani players, why we collect it, how we protect it, who we share it with, and what rights you have over your own information. Please read this document in full before creating your wb999 account.
This Privacy Policy applies to all personal data processed by wb999 in connection with the operation of the wb999 online casino and sports betting platform, accessible at wb999.org. It applies to all registered players, prospective players who have initiated but not completed registration, and visitors who browse the wb999 platform without an account.
For the purposes of applicable data protection legislation, wb999 is the data controller responsible for the personal data of its players. wb999 operates under an international gaming licence and processes player data in accordance with its obligations under that licensing framework, including data protection obligations that align with globally recognised privacy standards.
This Policy covers data collected via the wb999 website, mobile-optimised site, any wb999 native applications (if and when released), and all direct communications between wb999 and its players, including via Live Chat, email and SMS.
wb999 collects the following categories of personal data from players. The specific data points collected depend on the stage of your relationship with wb999 — browsing, registration, verification or active play.
2.1 Identity & Registration Datawb999 collects personal data through the following channels and mechanisms:
wb999 uses your personal data for the following defined purposes only. We do not process your data for purposes beyond those listed below without obtaining your explicit prior consent.
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity, contact, technical data |
| Age and identity verification (KYC) | Identity, KYC documents, contact data |
| Processing deposits and withdrawals | Financial, identity, contact data |
| Providing casino and sports betting services | Identity, financial, usage data |
| Fraud prevention and security monitoring | All categories |
| Responsible gaming monitoring | Identity, financial, usage, communications data |
| Customer support and dispute resolution | Identity, communications, financial data |
| Marketing communications (where opted in) | Identity, contact, usage data |
| Legal and regulatory compliance | All categories as required |
| Platform analytics and improvement | Technical, usage data (anonymised where possible) |
wb999 processes your personal data on one or more of the following legal bases, depending on the purpose of processing:
wb999 does not sell, rent or trade your personal data to any third party for their own commercial purposes. We share data only in the following defined circumstances:
6.1 Service Providerswb999 engages a limited number of trusted third-party service providers who process data on our behalf under data processing agreements. These include: KYC and identity verification providers, payment processing partners (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), fraud detection technology providers, cloud infrastructure and hosting providers, and customer support platform operators. All such providers are contractually bound to process your data only as directed by wb999 and to maintain appropriate security standards.
6.2 Game Software ProvidersThird-party game studios whose titles are hosted on the wb999 platform may receive session-level data (player ID, stake amounts, game outcomes) for the purpose of game delivery and integrity verification. These providers do not receive your name, CNIC, contact details or financial account information.
6.3 Regulatory and Legal Authoritieswb999 may disclose your personal data to our licensing authority, financial intelligence units, law enforcement agencies or other competent regulatory bodies where we are legally required to do so — for example, in connection with a mandatory AML report, a court order or a regulatory audit. Such disclosures are made only to the extent required by law.
6.4 Business TransfersIn the event of a merger, acquisition, restructuring or sale of all or part of wb999's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to data processing that result from it.
wb999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | AML regulatory requirement |
| KYC documents | Duration of account + 5 years post-closure | Licensing and AML obligations |
| Transaction records | Duration of account + 7 years post-closure | Financial record-keeping laws |
| Wagering history | Duration of account + 3 years post-closure | Responsible gaming and dispute resolution |
| Support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical / usage logs | 13 months rolling | Platform security and analytics |
| Marketing consent records | Until consent is withdrawn + 2 years | Evidence of lawful processing basis |
Following expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.
wb999 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration or destruction. Our key security measures include:
Notwithstanding these measures, no internet-based system can guarantee absolute security. In the event of a data breach that is likely to affect your rights, wb999 will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach.
wb999 uses cookies and similar technologies on its platform to ensure the site functions correctly, to enhance your experience and, where you have given consent, to deliver relevant promotional content. Below is a summary of the cookie categories in use:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Essential | Session management, login persistence, security tokens, CSRF protection | No — strictly necessary |
| Functional | Language preferences, game lobby layout preferences, responsible gaming tool settings | No — necessary for service |
| Analytics | Aggregated platform usage statistics, page performance monitoring, error tracking | Yes — consent required |
| Marketing | Promotion personalisation, bonus offer targeting, re-engagement messaging | Yes — consent required |
You can manage your cookie preferences at any time via the Cookie Settings panel accessible in the wb999 platform footer. Withdrawing consent for analytics or marketing cookies will not affect the functionality of your wb999 account. Note that blocking essential cookies may impair your ability to log in or use core platform features.
wb999 does not use third-party advertising networks or permit external advertisers to place tracking cookies on the wb999 platform.
As a wb999 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact the wb999 privacy team via Live Chat or at [email protected]. We will respond within 30 days of receiving a valid request.
Request a copy of all personal data wb999 holds about you, including account data, transaction history and KYC records.
Request correction of any inaccurate or incomplete personal data held on your wb999 account.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that wb999 temporarily halt the processing of your data — for example, while you contest its accuracy.
Receive a copy of the data you provided to wb999 in a structured, machine-readable format for transfer to another service provider.
Object to processing of your data for marketing purposes or on the basis of legitimate interests where your individual circumstances warrant it.
Withdraw consent for any processing based on consent — such as marketing emails or non-essential cookies — at any time without penalty.
Request human review of any significant decision affecting your account that was made solely by automated processing, such as a fraud flag or self-exclusion trigger.
wb999 will not charge a fee for handling privacy rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. wb999 may request proof of identity before processing a request to ensure data is not disclosed to an unauthorised party.
The wb999 platform is strictly intended for individuals aged 21 years and above. wb999 does not knowingly collect, process or retain personal data from individuals below the age of 21. Age verification is a mandatory step in the wb999 registration and KYC process and is conducted using CNIC verification.
Where wb999 becomes aware — through KYC review, player report or any other means — that a registered account is held by an individual under the age of 21, the following actions will be taken immediately:
If you are a parent or guardian and have reason to believe that a minor in your care has registered a wb999 account, please contact wb999 support via Live Chat immediately. We will investigate and take appropriate action within one business day.
wb999 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, operational requirements or applicable law. When changes are made, the version number and effective date at the top of this page will be updated accordingly.
Where changes are material — meaning they substantively affect how your personal data is collected, used or shared — wb999 will provide advance notice to all registered players via email or an on-platform notification at least 14 days before the changes take effect. Non-material changes such as typographical corrections or clarifications may take effect immediately.
Your continued use of the wb999 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised practices. If you disagree with any updated terms, you should cease using the platform and contact support to request account closure prior to the effective date.
Previous versions of this Privacy Policy are retained by wb999 for internal record-keeping purposes and are available upon written request to the wb999 privacy team.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by wb999, please contact us through any of the following channels:
When submitting a formal privacy rights request, please provide: your registered wb999 username, the email address associated with your account, a description of the request you are making, and proof of identity (a CNIC number is sufficient for initial verification).
A quick look at the key commitments wb999 makes to every Pakistani player regarding their personal data
Every byte of data transmitted between your device and the wb999 platform is protected by industry-standard 256-bit SSL encryption — the same level used by major international banks. Your CNIC, payment details and login credentials are always encrypted in transit.
wb999 will never sell, rent or trade your personal data to third parties for commercial gain. Your information is used exclusively to operate and improve the wb999 service. We have zero data-brokering relationships of any kind.
You hold eight distinct privacy rights over your wb999 data — from the right to access and correct your records to the right to request full erasure. All rights can be exercised at any time by contacting our support team via Live Chat or email.
wb999 integrates directly with JazzCash and EasyPaisa through their official, encrypted APIs. Your mobile wallet credentials are never stored on wb999 servers — only a tokenised reference is retained for withdrawal matching purposes.
wb999 mandates CNIC-based age verification for every player before any real-money play is permitted. Accounts identified as belonging to under-21 individuals are closed immediately, deposits returned and all associated data removed from active systems.
wb999 does not hold your data indefinitely. Clear retention schedules apply to every data category — ranging from 13-month rolling deletion for technical logs to a maximum of 7 years for transaction records required under financial compliance rules.
wb999 combines world-class cricket betting, PSL markets, live casino and slot games with a genuine commitment to data security and transparency. Join thousands of Pakistani players who trust wb999 with their game.
21+ Only | Licenced Platform | 256-bit SSL Secured